Austin, Texas – Sunrise Homeless Navigation Center, the highest-volume provider of homeless services in Travis County, is expanding Austin’s first dedicated homelessness hotline call center, thanks to funding from the City of Austin. The expansion, which increases availability from 4 hours a day to 12 hours a day, will provide even greater access to critical services and coordinated housing assessments for people experiencing or at risk of homelessness.

Thanks to your support, we served over 10,000 clients in 2023, assisting more than 800 households in securing safe, affordable housing!

Sunrise has significantly expanded its ability to meet the growing needs of our community. Our impressive growth is attributed to innovative programs and a commitment to data-driven services, producing the amazing statistics we are excited to share here in our 2023 Year in Review.

We're excited about expanding and refining our work in 2024 as we empower people experiencing homelessness.

This past fall, we initiated our inaugural 3-year Strategic Plan. This blueprint outlines our primary objectives for the upcoming months, and the prospect of witnessing our continuous growth is genuinely exciting.

As we embark on this new journey in 2024, I am grateful for the unwavering support of our community, the dedication of our team, and the resilience of those we serve.

Together, we can continue to make a meaningful impact on the lives of our unhoused friends.

Volunteers at Sunrise Homeless Navigation Center gave bandanas soaked in ice cold water to people experiencing homelessness during the summer heat.

Last week’s freeze was the first major test of the changes Austin has made to its cold weather and emergency shelter precautions since the winter storm in February 2021, and it showed that despite improvements in the city’s coordination and planning, weaknesses persist.

Last year we connected over 6,500 people experiencing homelessness to innovative, low-barrier solutions and housing resources across Austin.

Dozens of staff from the City of Austin and partner agencies helped shelter hundreds of vulnerable people from the cold weather at up to five overnight Cold Weather Shelters between Thursday evening and Tuesday morning.

John Marcus Gordy, who has been homeless since he was evicted in July, warms up by a fire at the Sunrise Homeless Navigation Center on Friday December 23, 2022.

Standing in a gravel lot, with the sun pinned high in the October sky, Steve sees his former self as he makes his daily rounds through a homeless encampment filled with people grappling with substance use disorder. When he is approached by a man in the camp who admits his recent struggles with substances, Steve offers advice in the form of an analogy.

AUSTIN, Texas - With temperatures quickly dropping Thursday, community members have been doing what they can to help out the homeless community to stay warm.