Sunrise Hub
The Sunrise Hub day center provides services including humanitarian aid, meals, medical and mental health care, mail services, benefits enrollment, IDs, showers, computer lab, and more. This location serves thousands of people on an annual basis, averaging about 300 people per day. Additionally, 8,000 individuals receive mail at this location, creating a steady home base for our clients.
About
The Sunrise Hub began serving unhoused residents in South Austin in 2015. Sunrise is the only place in Austin where an individual experiencing homelessness can receive all of the services they need in one location. By providing humanitarian aid we are able to establish a relationship with each individual who visits us and then begin to address the underlying issues that led to their homelessness, which ultimately leads to placing them in sustainable housing.
Our innovative approach and combination of interventions from Integral Care, CommUnity Care, Communities for Recovery and University of Texas School of Pharmacy have created wrap-around services where clients with behavioral healthcare needs can access the care they need to thrive while they are working on their housing plans.
Sunrise is the only day center in Austin to implement a fully-accessible medication storage and adherence program for unhoused residents in Travis County.
Hours of Operation
The Sunrise Hub (4430 Menchaca Rd, Austin, TX 78745) services are offered
Monday through Friday - 9:00 am - 1:00 pm. Our lines start forming at 8:00 am and services begin at 9:00 am.
For more information about the Sunrise Hub day center program or if your agency would like to partner at the Hub please email the Hub Lead at navigation@sunriseaustin.org.
Services Offered Every Weekday
Cold Weather Gear (winter)
Coordinated Housing Assessments
Device Charging
Family Support
Food
Food Stamp Signups
Hygiene
Housing Check-Ins
ID Printing from HMIS
Mail (512-522-8077 Text Mail Line)
Medication Storage
Mental Healthcare Intakes & Navigation with Integral Care
Pet Food
Public Phone
Showers (9:00 am – 12:00 pm)
Substance abuse care navigation and peer support with Communities for Recovery
Wi-Fi
Hub services offered on select weekdays
Art studio with Art from the Streets (once per month)
Clothing Closet with Thrift-Ish Non-Profit (one Monday per month)
Community First Village Virtual Tours plus Application Help with Mobile Loaves & Fishes and Sunrise (1st & 3rd Wednesdays)
HIV/STD Testing with AIDS Health Foundation (usually Tuesdays)
MAP Signups with Central Health (usually Tuesdays, Thursdays)
Healthcare Clinic plus Navigation with CommUnity Care (usually Mondays, Thursdays)
Legal support with Downtown Austin Community Court’s Mobile Court (once per month)
Mental Healthcare Clinic with Integral Care (usually Tuesdays, Fridays)
Mobile Laundry with Mission Accomplished (usually Mondays)
Pet food, pet care and pet vaccinations with Emancipet, Paws on the Street and Street Dog Coalition (usually Fridays)
Sunrise Hub Success Story
Jade’s Story
In the heat of the Texas summer, Jade came to the Sunrise Hub with arms tightly wrapped around her body and her exhausted gaze fixed on the ground. Jade came inside for a coordinated assessment and appeared to relax in the quiet, cool office. She quietly shared about her life as a transgender woman. Her life had been filled with one of trauma and chaos and she was ready to escape her unendurable suffering with drugs and self-harm. Jade had been living on the streets after escaping domestic violence. Through the struggles and pain of living unhoused in Austin, Jade spoke about the community and comfort of friends she found on the street. She shyly shared that she had been leading a breathing exercise with a group of people waiting outside the Hub helping them to feel better about facing the day. Jade was full of hope. Through the assessment, she shared she might have housing available to her in another state. We encouraged her to explore that option and within three days Jade returned to Sunrise - phone in hand confirming her new housing. Jade’s face lit up as Sunrise purchased her the bus ticket for her travels. She asked if she could check in when she settled in and left with her assessor’s business card, a plan, and a promise that soon we would celebrate her fresh new start.