KXAN: Sunrise Homeless Navigation Center to launch support hotline

AUSTIN (KXAN) — The Sunrise Homeless Navigation Center will officially launch a hotline on Tuesday to connect people experiencing homelessness with housing assessments and other resources.

The new hotline is a build off of a call center pilot project that launched in June as a “community-wide solution for unsheltered residents to access safe, affordable housing resources,” Sunrise officials said in a Monday news release.

During its pilot program, the hotline grew in volume from a few hundred calls to more than 2,000 calls each month in August and September, officials added in the release.

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Press Release: Sunrise Hotline Launch